I applied in-person. The process took 1 week. I interviewed at The Y (YMCA) (Buffalo, NY) in May 2016
Interview
It was very simple. I applied in person, dropped off a resume. They called and asked me to come back in for an interview. They asked a few short answer questions about dealing with problems that members may experience while in the wellness center, and how I would handle it. The questions could be answered with common sense. Most of the interview they spent getting to know me. The Y is dedicated to asking open ended questions to try and enhance members social experiences. The interview process was much of the same. They wanted to know about my customer service experience in the past. All the staff members I met were Very friendly!
Interview questions [1]
Question 1
If a member was having trouble working fitness equipment. How would you fix the problem?
I applied online. The process took 2 weeks. I interviewed at The Y (YMCA) (Richmond, VA) in Feb 2022
Interview
Very friendly and informal interview. Showed up and was given a tour of the gym facility, role overview, and updates to the organization. Had the same job in college, so I was familiar with the process, just not that exact gym location.
The HR department was very friendly and honest. The hiring manager was professional and communicated the role well. They first did a phone screen and had one follow-up in person interview.
The director was very nice. I toured the whole facility. We spoke about job requirements. We talked about my experience with customer service, fitness, nutrition, etc. It was very pleasant and had a really nice conversation with him.