The process started with an online application, next was a phone interview, and then an in person interview. The phone interview was with a HR recruiter who asked for the basic: where I was studying, and my available working times, and why I wanted to join the Waterfront. The in person interview was held with the Guest Services Manager and was held in a conference room. It took about half an hour, which questions were asked to gauge my passion and work ethic for the job.