I was initially contacted by one of the senior technical recruiters for TKWW through LinkedIn and was given some background on the position and the company. Since I already had a personal connection to the products and was generally interested, I scheduled a screening call with the recruiter to go over my background, what I was looking for in my next role, and what the overall interview process was like. Within a day or so (maybe even less than that!), she reached out to me again to set up some initial calls with the hiring manager, a director of product, and a director of design.
Before I go into the interviews, here's the overall process:
Step 1: Phone screen
Step 2: Competency rounds consisting of 3 calls, one with the hiring manager, one with a product director, and one with a design director
Step 3: Final interviews & whiteboard challenge. 1 call with an engineer & 1 call with a fellow designer. The whiteboard challenge was 1 hour & then they make their decision.
On the call with the hiring manager, we went over my background & what I was doing in my current position & dove deeper into what I was looking for in my next role. I also was asked to review a case study on my portfolio that I was proud of & we did a mini thought challenge where I was given a light prompt and was shown a page from an e-commerce store. I was asked to talk through what I would change, what my initial hypotheses were as to why users were doing XYZ, etc. Was very casual and there was no right or wrong answer.
Next I met with a product director and they asked a lot of situational questions (e.g tell me about a time when you had to...). Finally I met with a design director who went deeper into my background and asked to go through a case study.
The next series of calls were half an hour and were with an engineer and designer, and after that was the final call which was a whiteboard challenge. Before the whiteboard session, I was sent a deck on how to prepare, what the team would be looking for, and what product the prompt would be centered around. In this challenge they really value you working & asking questions cross functionally with the product and engineering stakeholder. After this I had a wrap up call with the hiring manager and within a day or so was given an offer.
Overall, this process was the best one I've ever had in my design experience. Everyone was very communicative, casual, understanding, and it was really smooth.