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      The Emirates Group

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      The Emirates Group interviewsThe Emirates Group Customer Service Roles interviewsThe Emirates Group interview


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      Customer Service Roles Interview

      May 16, 2026
      Anonymous interview candidate
      No offer

      Other Customer Service Roles interview reviews for The Emirates Group

      Customer Service Roles Interview

      Jul 7, 2024
      Anonymous employee
      Monastir
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at The Emirates Group

      Interview

      The process was divided into a few clear steps: Apply online Application review by the recruitment team HireVue video interview and assessment Offer stage if successful The most important stage of the process is the HireVue assessment, which is an online video interview combined with interactive and gamified assessments.
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at The Emirates Group (Monastir) in Jul 2024

      Interview

      digital assessment were they will ask me question with robot and I should record a video for each question and should be smart and brief answers to impress the recruiters

      Interview questions [1]

      Question 1

      introduce yourself and mention your hight and your previous work experiece
      Answer question

      Customer Service Roles Interview

      Mar 23, 2024
      Anonymous interview candidate
      Dubai
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Emirates Group (Dubai) in Mar 2024

      Interview

      I was sent a digital assessment to take. After a few days, I received an email from the Emirates Group telling me that I had passed the interview, and that I need to upload additional docs to my profile on the Emirates Group Careers website, and that I should be expecting a reply within 7-10 business days after doing so. After having done so, I am yet to receive a reply regarding my application, and my visa is gonna expire in 8 days.

      Interview questions [1]

      Question 1

      I can't remember. However, the digital assessment was divided into 2 phases. First phase is composed of several questions about a particular customer service experience/situation you had: what's the situation, how did you handle it, and what is the outcome? same for all questions. and the game is a memorization game, it's very simple. Please note you have to be dressing formal.
      1 Answer