Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo

      The Arrivals

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Arrivals reviews | The Arrivals jobs | The Arrivals salaries | The Arrivals benefits
      The Arrivals interviewsThe Arrivals Customer Experience Specialist interviewsThe Arrivals interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Experience Specialist Interview

      Jul 23, 2019
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 months. I interviewed at The Arrivals (New York, NY) in Apr 2019

      Interview

      I applied to this job through the Business of Fashion website and got a really prompt response. Shortly after that I had a sit-down interview with the head of the department and I was thrilled! She gave a great interview, was super friendly, and left me feeling really optimistic and excited about the position. I was told they wanted to have me in for a second interview and to meet the team in a few weeks. I couldn’t wait. We emailed back and forth about possible dates and timelines for a week or two. Then I never heard back. Completely ghosted with no warning. My first interview was in April and I haven’t been contacted since then. I thought maybe the position had been filled and I wasn’t told, but the opening is still up. If I wasn’t the right candidate, then I feel like someone should have told me so? This struck me as so rude and demoralizing that I haven’t bothered emailing back because I don’t want to work for people like that. If you interview here, I just hope you have a better experience than I did.

      Interview questions [1]

      Question 1

      What are you most proud of on your resume?
      Answer question