so for textron aviation the interview process for the customer engagement intern role went like this for me. first, i applied online for the position and then heard back from a recruiter to schedule an interview.the first interview was with the recruiter. they asked about my background, my communication experience, and why i was interested in customer engagement and aviation. i talked about my campus roles, writing experience, and how i like working with people and audiences. after that, i moved on to an interview with the hiring manager. this one focused more on how i work on a team, handle events, communicate with customers, and deal with last minute changes. i explained how i stay organized and support larger projects without losing track of details. i also asked questions about the team, the internship timeline, and the kinds of customer engagement projects i would help with. then i wrapped up the process and waited to hear back while trying not to stress over it too much.

In person, 30 min behavioral interview with recruiter from similar department to the position I was being interviewed for. 1-on-1 conversation with recruiter taking notes, questions about goals, aptitudes and experiences.