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      Telvista

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      Customer Service Representative Interview

      Apr 15, 2026
      Anonymous employee
      Ciudad de Mexico

      Other Customer Service Representative interview reviews for Telvista

      Customer Service Representative Interview

      Dec 6, 2022
      Anonymous interview candidate
      Guanajuato, Guanajuato
      Declined offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Telvista (Ciudad de Mexico)

      Interview

      El proceso de entrevista no fue complicado ni dificil. Me contactaron rápidamente y programaron la entrevista de inmediato. Durante la entrevsita, hicieron algunas preguntas y tambien incluyeron una simulación de llamada para evaluar mis habilidades

      Interview questions [1]

      Question 1

      Tell me about yourself? Why you want to join the company?
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Telvista (Guanajuato, Guanajuato) in Oct 2022

      Interview

      Pase por 4 entrevistadores y mas de un mes para lograr que se aceptara en entrenamiento... enorme falta de seguimiento, al final un supervisor de reclutamiento se dio cuenta de la situación y después de mandar un correo con su nombre el reclutador mágicamente se contacto conmigo y en 2 días hizo lo que se tardo un mes

      Interview questions [1]

      Question 1

      Entrevista en ingles para determinar el nivel
      1 Answer

      Account Manager Interview

      Feb 7, 2024
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Telvista (Dallas, TX) in Feb 2022

      Interview

      Three sets of interviews. Nice warm and friendly interviewers who make an effort to make you feel at ease. Ask hypothetical questions. Have real life experiences to share while answering these questions. Interview lasted 45 minutes and was within a span of three weeks. You get the feeling you have the job if they invited you for the third interview.

      Interview questions [1]

      Question 1

      Tell us about a time you experienced an irate customer and how you handled it?
      Answer question