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      Customer Representative Interview

      Jun 29, 2026
      Anonymous interview candidate
      Sydney
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Telstra (Sydney) in May 2026

      Interview

      The interview involved a few games, an online video to be recorded, and no face-to-face interview. It was pretty quick and efficient, took maybe 30 to 45 minutes to complete, and the games part involved mainly math questions and logical questions. It seemed pretty apt for the role I was applying for.

      Interview questions [1]

      Question 1

      They just asked me in the video interview: - why I wanted to join - what I would add to the team - situation-based questions, as in what I did when I was in a previous situation in terms of handling a difficult customer
      Answer question