Identify the top 3 problems faced by clinicians and administrators in hospital back-office operations. State your assumptions and briefly explain why these problems matter to the hospital and its stakeholders. Use relevant data, research, or logical assumptions to support your problem definition. Propose 2–3 possible product concepts to address the identified problems. For each, describe the main benefits, possible drawbacks, and high-level feasibility. Select one solution to focus on first. Explain why you prioritised it over others, including any trade-offs or items you would delay or drop. Define 3–5 clear, relevant KPIs or success metrics that would indicate the solution is delivering value.