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      TP

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      Customer Service Representative Interview

      Mar 4, 2014
      Anonymous interview candidate
      Toronto, ON
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at TP (Toronto, ON)

      Interview

      The position was for a Call Center Customer Representative. First I had to fill out an electronic form. Then the same day, I had my first interview with one of the supervisors who immediately told me that the only positions they had was for part-time, 5-9 pm, 5 days a week, at a minimum wage. I already knew this was not going to work out for me but I stayed around in hopes that I would hear something worth staying for. The interview was easy, she asked me general questions focusing on how I would handle upset customers and if I felt comfortable with my voice being recorded and reviewed on a constant basis. When we were done I was to complete a computer test. Also she said she would call me the following week for a second interview. While I was waiting to take the electronic test another supervisor called me into his office without explanation. I assumed it was for a second interview. He went straight to asking how I would handle upset customers. So clearly the company gets many of those. After the second interview I completed the computer test which was very easy, ex. create a folder, change the background, go to a specific website etc, it was done on a PC computer. Then I was sent to a basic orientation where it was repeated that the shifts would be 5-9 pm, 5 days a week with a rotating Saturday shift. You do not get the benefits advertised unless you are full time. No vocation before 6 months of employment. You have to pay for your own headset and your criminal check. I ran out as soon as I could.

      Other Customer Service Representative interview reviews for TP

      Customer Service Representative (CSR) Interview

      Jun 4, 2026
      Anonymous interview candidate
      Accra
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at TP (Accra)

      Interview

      I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.

      Customer Service Representative (CSR) Interview

      May 29, 2026
      Anonymous interview candidate
      Mohali, Punjab
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at TP (Mohali, Punjab)

      Interview

      The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.

      Interview questions [1]

      Question 1

      They asked Basic questions like introduction.
      Answer question

      Customer Service Representative Interview

      May 26, 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at TP

      Interview

      I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.