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      Customer Service Representative Interview

      Mar 24, 2019
      Anonymous employee
      Bucharest, Bucuresti
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP (Bucharest, Bucuresti) in May 2018

      Interview

      When I went to the interview, everything was so spontaneous that I didn't even had time to be nervous. I met a girl that was working there for 4 months and she told me what she does, how much she earns and I was really intrigued so I decided to go there for an interview appointment. When I arrived at Green Gate the recruiter asked me if I want to have the interview right then, because otherwise I would have had to wait like a week or so. I thought that I don't have anything to lose so I agreed. I called my mom and asked her to email me my CV from my laptop because I didn't even had it printed. I was totally unprepared. I met Emilia, my interviewer and she seemed so nice and calm. We got into the interview room and she started asking me questions about myself in French. That was also a surprise because I didn't expected to have to speak in French from the beginning and I also didn't practice before. But somehow I managed to do it. Even though I think that she found my answers funny. Afterwards she asked me also some things in English and because I felt more comfortable I hit her hard with some elevated answers. After that I received an easy paper test in French and English. And the following days I received an email saying that I received the post!

      Interview questions [4]

      Question 1

      Who are you, where do you study, what do you do in your free time?
      Answer question

      Question 2

      If a customer calls and tells you that he opened his game but the screen is black, what should you ask him?
      1 Answer

      Question 3

      What would you do if a client would call and ask for a refund?
      1 Answer

      Question 4

      What would you do if you have an emergency one day and you can't make it to work?
      1 Answer

      Other Customer Service Representative interview reviews for TP

      Customer Service Representative (CSR) Interview

      Jun 4, 2026
      Anonymous interview candidate
      Accra
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at TP (Accra)

      Interview

      I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.

      Customer Service Representative (CSR) Interview

      May 29, 2026
      Anonymous interview candidate
      Mohali, Punjab
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at TP (Mohali, Punjab)

      Interview

      The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.

      Interview questions [1]

      Question 1

      They asked Basic questions like introduction.
      Answer question

      Customer Service Representative Interview

      May 26, 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at TP

      Interview

      I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.