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      Service Desk Analyst Interview

      Jan 31, 2018
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at TP

      Interview

      Native Portuguese speakers (mandatory); Fluency in English (minimum C2 level); Higher education Degree in the field of IT (preferred); Experience managing ServiceDesk teams (mandatory, more than 3 years, preferred); Two years on Contact Center and shared services (preferred); Proven experience and knowledge of ITIL processes; ITIL and Microsoft certifications (preferred); Extensive knowledge of Active Directory and ServiceDesk (mandatory); Leadership skills and ability to motivate others; Able to work under pressure; Team player; Communication skills.

      Interview questions [1]

      Question 1

      Salary
      1 Answer

      Other Service Desk Analyst interview reviews for TP

      Service Desk Analyst Interview

      May 3, 2022
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at TP

      Interview

      Just received one call and as I replied that I prefer a job from work they promised a call back with other projects. Still waiting after 2 weeks , even as I called back I was told that I would be called by a colleague of the other project. Fortunately other companies are faster and more activ

      Interview questions [1]

      Question 1

      if you want to work from Home
      1 Answer

      Service Desk Analyst Interview

      Jun 19, 2024
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at TP (Gurgaon, Haryana) in Mar 2020

      Interview

      It was a lengthy process but it was really straightforward. I went through 3 4 rounds but it took the whole day. They will not made you wait to know the result which was the beat part

      Interview questions [1]

      Question 1

      Your understanding of Java concepts
      Answer question