I submitted my application pre-holiday season and the next day I got a text from a manager. They set up a phone interview later that day. The interview consisted of basic questions about my resume mainly my work experience and what I was hoping to be paid. I was then asked to come in for an in-person interview with the head store manager. He pretty much asked me basic customer service related questions and again about my work experience. I moved around a bit so my track record with jobs was anywhere from 3-9 months. They wanted someone who would stay for a longer amount of time since they “train to hire”. I would make sure to be as friendly and customer service like as possible since they determine which position you’re good for on the spot. I ended up mainly being placed in the front ends/returns slots. I’ve rarely ever been on the floor since I accepted the offer back in September.