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      Customer Service Representative Interview

      Apr 14, 2025
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at TFL (London, England)

      Interview

      . Final Interview (usually competency- and strength-based) • One-on-one or panel interview. • Questions are often based on: • TfL Behaviours (collaboration, responsiveness, customer service) • Your CV / experience • Technical knowledge (if applying for an engineering or project role) • Situational or competency-based questions (e.g. “Tell me about a time you faced a challenge…”) • Sometimes a technical task or case study is included if it’s a specialist role.

      Interview questions [1]

      Question 1

      How would you work in a team
      Answer question

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