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      TELUS Digital

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      Customer Care Advisor Interview

      Feb 24, 2025
      Anonymous interview candidate
      Bucharest, Bucuresti
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TELUS Digital (Bucharest, Bucuresti) in Feb 2025

      Interview

      The recruitment process was very well-structured and professional. The interview included multiple tests in English and Italian, as well as video response questions, which shows a serious selection process. However, after the interview, I waited more than 3 weeks without receiving any response, despite following up via email and calling twice. The lack of clear feedback from the recruitment team was disappointing. I would recommend the company to improve communication with candidates by providing faster responses and clarifying the status of applications. Even an official rejection is better than complete silence. In conclusion, the interview was professional, but the post-interview experience was disappointing.

      Interview questions [1]

      Question 1

      If you have been to Italy?
      1 Answer