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      Swissport

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      Passenger Agent Interview

      Feb 7, 2019
      Anonymous employee
      Jamaica, NY

      Other Passenger Agent interview reviews for Swissport

      Passenger Agent Interview

      Mar 26, 2022
      Anonymous employee
      Stansted, South East England, England
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience

      Application

      I interviewed at Swissport (Jamaica, NY)

      Interview

      Read the email they send you regarding the interview carefully, many people got there not knowing there will be other candidates even though the email said the interview is for you and other candidates. I’m not sure how much people was there but I was number 149. In the email it said to get there for 12pm which I did but right away I had to get in a long line so I was standing for about 1hr and 10mins. Then i had to go into a classroom type waiting area where I sat with the other people for about 1hr 20mins. They called us based on number. Despite all that the interview was very quick literally 10mins or less. So get there early as possible. The interviewer was very nice and pleasant. I was given an offer on the spot. despite the long wait the interview was rather straight forward and very easy. PS: dress professional some people showed up in ugg boots, jeans and sneakers and were asked to leave because they weren’t dressed properly. Even though the email said to dress in business attire and along with a link showing the appropriate dress code that both men and women should wear.

      Interview questions [1]

      Question 1

      Name a time you had an irate customer, how did you deal with it.
      Answer question
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Swissport (Stansted, South East England, England) in Apr 2018

      Interview

      It was a group process first with basic math tests. We then had to chat to the person next to us and find out an interesting fact to then share with the group.

      Interview questions [1]

      Question 1

      Not a lot, very informal They just asked about my college course in leisure and tourism
      Answer question