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      Superdrug

      Part of A.S. Watson Group

      Engaged employer

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      Related searches: Superdrug reviews | Superdrug jobs | Superdrug salaries | Superdrug benefits
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      Customer Service Representative Interview

      Jun 17, 2025
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Superdrug (Leeds, England) in Aug 2023

      Interview

      Quite simple, standard retail style questions. Scenario based questions. They want to know about any previous experience from other jobs if you have any. The interview was quite casual, I met the store manager in their office, and we went over my previous experience, my interpersonal skills, and my understanding of customer service. The questions were predominantly competency-based like “Describe a time you dealt with a difficult customer” and scenario-related such as “How would you handle a busy till with a growing queue?”.

      Interview questions [1]

      Question 1

      What does good customer service look like to you
      Answer question

      Other Customer Service Representative interview reviews for Superdrug

      Account Manager Interview

      Feb 9, 2025
      Anonymous interview candidate
      Leeds, England
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Superdrug (Leeds, England) in Oct 2024

      Interview

      Typical questions asked some multiple choices . 2 stages to interviews with different people. Looking to demonstrate your ability to adapt to the changing environment. Some small talk and exploring the company history and mt knowledge of this

      Interview questions [1]

      Question 1

      Proven experience in past role to transfer skills
      1 Answer

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