One on one, very quick process, questions to the point and easy to answer. Gave me confidence that the job was what I wanted and was looking for. Process took about 30 minutes
I applied online and received an email within a day. I scheduled a phone interview and then was brought in for a tour. They discussed what a game day would be like and walked us around all the different areas that would need to be taken care of. At the end of the tour they went ahead and gave the offer and I accepted.
Interview questions [1]
Question 1
Name a time you had to deal with an angry customer and how did you handle it?
I applied online. The process took 2 days. I interviewed at St. Louis Rams (Saint Louis, MO) in May 2014
Interview
During my interview process, I had a brief phone interview which was the hiring manager going over the details of the position. I answered a few questions over the phone, but not many. I had a 1:1 interview the next day with two different managers. During the interview, I was asked several situational questions and also asked about several personal experiences that I thought prepared me for the position. I was also given a tour of the facility during my interview to help me better understand the role I was applying for.
Interview questions [1]
Question 1
Tell me about a time that a customer was upset and you did everything you could to satisfy the customer, but in the end they were still not satisfied.
