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      Customer Service Agent Interview

      Mar 21, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at Spokeo

      Interview

      Started out in a big group interview (about 20-30 people), then smaller group interviews (4-5 people). Also had to complete a test and check internet speed as well. The whole process was abou tan hour.

      Interview questions [2]

      Question 1

      What is your greatest strength and weakness?
      Answer question

      Question 2

      Describe a situation when you handled a customer complaint.
      Answer question