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      Spectrum

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      Customer Care Professional Interview

      Aug 22, 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Spectrum in Aug 2016

      Interview

      Apply online then they send an email with an in - depth application process then they conduct a phone interview & then send assessment then do an in person interview with 2 people.

      Interview questions [5]

      Question 1

      How would you deal with an irate customer?
      Answer question

      Question 2

      How would you communicate with a manager who didn't particularly like you?
      Answer question

      Question 3

      How did you handle a coworker that you didn't get along with?
      Answer question

      Question 4

      How would you sale an item to a customer?
      Answer question

      Question 5

      Give an example of how you went above and beyond for a customer.
      Answer question

      Other Customer Care Professional interview reviews for Spectrum

      Customer Care Professional Interview

      Aug 15, 2016
      Anonymous interview candidate
      Deland, FL
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Spectrum (Deland, FL) in Aug 2016

      Interview

      I applied online for the position a recruiter contacted me to do a phone interview and I was asked to go through the next process I was then ask to complete an assessment online next step was to come to orientation/interview where we went over the job requirements and then had a 1:1 interview.

      Interview questions [1]

      Question 1

      Tell me of a time where you had to deal with and irate customer
      Answer question

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