Typical beginning phone call, in-person interview a week or so later, one-on-ones with four people for an hour and a half, learn whether or not you get the job the next day. First person you talk to coaches you through the rest of the day, while rest of interviewers ask normal, non-challenging questions (some not even related to the job, the company or your experience). Majority of interviewers explained job as "entering a battle zone" of angry clients on the phone all day. One person actually told me I would be bored in this job. Within the first 30 minutes on site, the job I applied for was described completely differently than posted online. During my last interview, I was actually asked to conduct the interview. One of the weirdest things about this interview process was being asked how they did at the end of the in-person interview, during the offer phone call and the additional phone call after I declined the position. There was general confusion as to why I declined the position, even after I explained the strange interview process I went through.