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      IT Support Engineer Interview

      Feb 4, 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at SmartAsset (New York, NY) in Nov 2021

      Interview

      The whole interviewing process was a huge disappointment. It was a 5 round interview within the span of 2 months, including "culture fit" rounds with different departments. The interviewers were very friendly and I enjoyed talking to all of them. HR was respectful and responsive until after the final interview. HOWEVER, there were many red flags during the process and after the final interview. The first red flag is that I had to send a week after follow up emails to HR to get the opportunity for the next round of interviews. Second red flag was during my 4th round: while I was talking to the first interviewer (of 3), HR emailed me the exact time of my scheduled interview and stated they had to reschedule for the other 2 interviewers (which took about 2 weeks). The third and final flag was the lack of response after my final round interview. HR replied to my first email stating that they reached out to the interviewers of the final round and "circle back" when they receive an update. Haven't head anything for 5 weeks (more than a month after the final interview). I sent 5 additional weekly follow up emails and its radio silence. I have been ghosted. Felt like I wasted my time in this hiring process.

      Interview questions [1]

      Question 1

      What makes this company stand out?
      Answer question
      1
      avatar
      SmartAsset response
      4y
      Hello and thank you for sharing your feedback! We first want to apologize for not getting back to you in a timely manner. This interview process does take time, and we appreciate your feedback on this process as we’re constantly striving for improvement. Hope you have a great day!