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      SimplyInsured

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      Customer Service Representative Interview

      Sep 14, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimplyInsured in Aug 2021

      Interview

      First a phone screening, then complete some homework, then complete a virtual interview meeting various members of the team every 15 minutes for at least an hour. Everyones really friend. Theyre big on transparency

      Interview questions [1]

      Question 1

      What would you say to a small business owner looking to switch to a cheaper plan since his employees dont fully utilize all aspects of the current plan but concerned his/her employees would see them as frugal?
      Answer question
      3
      avatar
      SimplyInsured response
      4y
      Thank you for taking the time to leave a review regarding your interview experience. We value learning more about the candidate experience and are happy to hear you've had a positive one.

      Other Customer Service Representative interview reviews for SimplyInsured

      Customer Service Representative Interview

      Apr 25, 2024
      Anonymous employee
      Arkansas City, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at SimplyInsured (Arkansas City, KS) in Apr 2024

      Interview

      Very laid back. Two interviews then offer. Basic cs interview and questions on video. Team seems very nice and helpful and nice. Took about a week total to hear back

      Interview questions [1]

      Question 1

      Hard tech issues you have done
      1 Answer

      Customer Service Representative Interview

      Jul 3, 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at SimplyInsured

      Interview

      I applied on Glassdoor. I had an over the phone interview then homework. Came on site it was about 3 hours long. The first part, was speaking with the team and customer service questions. Second part, the Co founder come in to see how you analyze thing. He was unprofessional he cursed at me using the “f work” when I wasn’t able to process a scenario. Also told me “shut up”. After that the third part, was having lunch with another person on the team. I’m happy I didn’t get the position. The office was unorganized & there were dogs everywhere even in the kitchen.

      Interview questions [1]

      Question 1

      Customer scenario questions how would you handle this? Questions about the email homework they give you
      Answer question
      4