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      Technical Support Analyst Interview

      Mar 11, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at Silverware in Feb 2023

      Interview

      Interview process mainly consisted of 2 round interviews. First round is confirming experience and education, and 2 round was a panel interview consisting of scenarios and technical knowledge questions. After second interview if selected you will receive next steps and Letter of Offer

      Interview questions [1]

      Question 1

      Q: How will you deal with angry customer? Q: How will you troubleshoot a network printer that is not working? Q: How can you test the connection between two computers?
      Answer question
      1