Online, and pretty straight forward. Normal questions relating to the job specification and qualified team members. Depending on role, there may be more than one stage for the interview but for this role, there was only one stage.
I applied online. The process took 2 months. I interviewed at Shepherds Bush Housing (London, England) in Jan 2020
Interview
Applied online. Did an online test then went for an interview with three members off staff. There were 7 interview questions. They then bought up the results of your test at the interview.
Interview questions [6]
Question 1
Tell us about yourself, why this role and what you know about the company
I applied online. The process took 3 weeks. I interviewed at Shepherds Bush Housing (London, England) in Sep 2017
Interview
I saw the ad on their website and applied. I was invited for interview a couple weeks later and was interviewed by 2 people from the Neighbourhood Services Team, which last 45min, followed by a written test, also 45mins. Once the interview processes was completed, a week later, I was asked to complete a 'personality test' online.
Interview questions [1]
Question 1
Can you give an example of when you have provided and exceded expectations arround customer service.
Thank you for taking the time to share your feedback on our interview process. Your feedback will be used to continue to develop our recruitment process and candidate experience.
We always attempt to keep applicants and interviewees fully informed of our recruitment processes including how long each stage could take. Our interview approach is designed to ensure that we find the best match for the team and organisation. As part of this we look for key attributes that align to our group values, behaviours and objectives at every stage of the process. This is why we often carry out the process in a minimum of two stages. If you would like additional feedback on your interview please contact a member of our HR team who would be happy to help.
Please note that in line with Data Protection, applicant and interview information is only retained for a maximum of 6 months.
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