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      Service NSW

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      Senior Product Manager Interview

      Jan 6, 2026
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Service NSW (Sydney) in Nov 2025

      Interview

      I had a phone Screen directly with a Group PM/Future reporting manager, online psychometric testing, online panel interview with a product test scenario that is given to you on the day, and you're provided with 30 minutes to process the information you're given, work out what questions to ask, and what recommendations to provide, all while you're on the call. Interviewers are great. On the other hand, HR is so inundated that they don't get back to you, and send out confirmations with minimal notice to clarify or make changes. Got to final stage and ghosted after that. Had to log on to their portal to see that applications closed, didn't even receive an email notification, or a response to my requests for feedback.

      Interview questions [1]

      Question 1

      Tell me about yourself and why you’re interested in working with SNSW, What is product management to you? Tell us about a time that you failed, and what you learnt from it, Why government or public sector? How do you collaborate/prioritise in cross functional teams and with competing requests Tell us about a time when you had to present a challenging or difficult message to your staff or colleagues. How did you do it and how did it turn out?
      Answer question

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