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      Serco Group

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      Customer Service Executive Interview

      Dec 24, 2012
      Anonymous interview candidate
      Bengaluru
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at Serco Group (Bengaluru) in Apr 2010

      Interview

      I got the call from a staffing agency. Then I called the that they had given me and asked the address and how to get there. After reaching there they told me to wait, that the interview was in progress. when I got inside the chamber, they took the interview and told that they will call me if I am selected. the next day I got there call

      Interview questions [1]

      Question 1

      they asked me just imagine, If you will become Indian prime minister for a minute, what will you do?
      Answer question

      Other Customer Service Executive interview reviews for Serco Group

      Customer Service Executive Interview

      Apr 26, 2017
      Anonymous employee
      Mumbai
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Serco Group (Mumbai) in Feb 2016

      Interview

      Was simple and Fast. The HR was patient and nice. I did not wait for a long time. There was a HR round, aptitude round, typing test.The whole procedure got over in a day and the result was informed to my recruiter that i was selected

      Customer Service Executive Interview

      Dec 31, 2015
      Anonymous interview candidate
      Pune
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Serco Group (Pune) in Dec 2015

      Interview

      First round : aptitude test with English vocabulary skill and essay writing. Easy round just get serious for essay because they checks it line by line. Second round : hr interview. Needs a fluent english. Third round : operational hr round.

      Interview questions [4]

      Question 1

      introduce yourself ?
      Answer question

      Question 2

      why have an gap?
      Answer question

      Question 3

      why should we hire you ?
      Answer question

      Question 4

      are you ready to relocation ?
      Answer question
      7

      Customer Service Executive Interview

      Aug 2, 2016
      Anonymous interview candidate
      Birmingham, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Serco Group (Birmingham, England) in Oct 2015

      Interview

      Appalling - no feedback, the panel were not interested. It felt like they were going through the motions - almost like the job had already been filled... As it turned out, I found out that they had already offered the position to an internal candidate prior to my interview - what a waste of time

      Interview questions [1]

      Question 1

      where do you see yourself.
      Answer question

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