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      SentriLock

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      Customer Service Representative Interview

      Oct 31, 2024
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at SentriLock (Cincinnati, OH)

      Interview

      During the Sentrilock interview process they had me complete a personality assessment. I cannot remember which one. I am not sure what this had to do with me being successful at my job. It was very strange, but something I was told every new employee was required to do

      Interview questions [1]

      Question 1

      What is your biggest strength
      Answer question

      Other Customer Service Representative interview reviews for SentriLock

      Customer Service Representative Interview

      Feb 5, 2025
      Anonymous interview candidate
      West Chester, OH
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SentriLock (West Chester, OH) in Feb 2025

      Interview

      Started with a Zoom call with the HR rep who asked basic questions to gauge experience, abilities, and interest. She wanted to move forward in the process and set up an in-person interview with the department managers but I needed a couple days to consider. Once I gave the green light, she sent me a behavior and personality assessment online. After I completed it, she set the interview up. Directions to location were clear and interview was seamless. Very nice gentlemen to talk to. Explained the role and company well. I haven’t heard yet but was told to expect a response by the end of the week.

      Interview questions [1]

      Question 1

      You leave here and find $20 on the ground. What do you spend it on?
      Answer question

      Customer Service Representative Interview

      Jun 15, 2024
      Anonymous employee
      Westchester, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at SentriLock (Westchester, OH)

      Interview

      The first interview was over the phone. A few questions were asked such are you proficient with technology such as using apps etc, name a time when you wowed a customer, and a time you had a bad experience with a customer.

      Interview questions [1]

      Question 1

      Name a time you wowed a customer
      Answer question

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