I had three interviews with this company. The first was a phone screening, the second was a virtual webinar video interview and the third was an in-person interview. The whole interview process took about a month. The company did a thorough professional reference check before scheduling the face-to-face interview. I would recommend to have a long list of questions prepared before the in-person interview. The first two interviews were a phenomenal experience but the third in person interview was surprisingly very unprofessional. The in-person interview took place in the basement of the Upper West Side spa in a wide open room with no privacy with all of the HQ employees working around us. I met the entire headquarters staff which was wonderful, however during the interview all of the employees could hear our questions and answers. Sales employees were on business calls during my interview which was extremely disruptive and the estheticians were running up and down the stairs which was very distracting. An interview at a local cafe would have been more professional. The worst part was when it came to discuss compensation, the hiring manager whispered that I could not discuss it during the interview because the other employees could hear. That was very unfair to me. I was instead told to email my compensation requirements. In the end, the hiring manager did not end of offering anything remotely close to what a livable NYC metro wage would be, especially for a management position. During the interview I was asked to discuss how I would handle customer complaints about employees and how I would handle terminating and/or discipling employees while the employees I would be managing where walking in and out of the room. It was the most uncomfortable experience I ever had. Management and I both mutually felt as if the management style they required did not fit my management style (see interview question below). After the interview they asked me to email them with my final decision as to whether or not to move forward in the hiring process, and after a few more emails we determined it was not the best fit. I was extremely disappointed and unimpressed.