I interviewed at Royal Museums Greenwich (London, England)
Interview
The assessment involves a group of around 20–25 people and lasts approximately three hours. There are three stages in total: two group tasks followed by a short individual interview of around 15 minutes.
Task 1 – You will be given 15 minutes to get to know your group. Afterwards, you will need to introduce one person to the rest of the group and share as much relevant information about them as possible.
Task 2 – You will be given 15–20 minutes to work with your group on a problem statement, generate ideas, and prepare a short presentation. You will then present your group’s ideas to everyone else.
Task 3 – This is a private conversation with a manager or team leader. It usually includes standard interview questions related to customer service and how you would handle different situations.
Interview questions [1]
Question 1
Please describe your customer service approach when dealing with two different types of visitors: one who seems interested in simple, lower-priced souvenirs, and another who may be considering a more expensive purchase. How would you position yourself in each case, and what would your next steps be?
I applied online. The process took 2 weeks. I interviewed at Royal Museums Greenwich (London, England) in Apr 2025
Interview
A spoken interview with two staff members, both programme or project managing on the project I was applying to work on. I was then given an Excel document and a list of tasks to complete within 20 minutes.
Interview questions [1]
Question 1
If you need to organise a meeting but diaries are tricky to align, how would you approach this?
The process took 4 days. I interviewed at Royal Museums Greenwich in Jun 2022
Interview
It was fine but overwhelming. I was a very intense group interview style interview. Working in teams and answering questions, giving group presentations. They were watching how you worked with others, and how clearly you spoke etc. They won't pick you if you are too vocal or bossy so try not to stick out from the crowd and just be kind to others.
Top companies for "Compensation and Benefits" near you