Glassdoor users rated their interview experience at Rigney Dolphin as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Call Agent and rated their interviews as the hardest, whereas interviews for Call Agent and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 1 week. I interviewed at Rigney Dolphin (Tralee) in Mar 2023
Interview
Good I had a very nice interviewer and had a positive interview experience It was very professional and personable made the process very easy and the response time was fast with a job offer and details
I applied online. The process took 2 weeks. I interviewed at Rigney Dolphin (Waterford) in Apr 2021
Interview
The interview experience was incredibly disappointing due to the rude interviewer, creating a highly negative atmosphere that left me feeling undervalued and disrespected throughout the entire process. Very poor experience, this has also been mentioned to me by other candidates.
Interview questions [1]
Question 1
"Can you provide an example of a challenging customer interaction you've experienced in the past, and how did you handle it?"
Very relaxed whilst being professional.. was made to feel at ease and was asked questions relating to the position I was applying for, the flow of the interview went well and I was not rushed to give a response.
Interview questions [1]
Question 1
How do you cope with tough callers and being under pressure