Applied first. Then got an acknowledge email.
But then, I got confused because they sent a recording interview, a test and an online interview. Did not know if I had to finish the others before the online interview. But well.
Interview questions [1]
Question 1
Simple HR questions. Tell me more about you. Your past experiences, etc.
The process includes a one-way video interview where you record yourself answering a few pre-set questions. This is followed by an assessment where you respond to mock customer inquiries to demonstrate problem-solving skills using any hints and scenarios they provide. This can take up to 1 hour if you provide thoughtful responses. Less than 24 hours after my submission, I got a rejection email with no feedback. I'm not a fan of the one-way video interviews either; it just feels awkward and impersonal.
Interview questions [1]
Question 1
Review this customer email. Include the steps in your plan and provide a reply.
I applied online. I interviewed at Ramp (Miami, FL) in Jan 2026
Interview
I Applied online, you have to ensure you have an updated resume to pass the AI screening. Then had a virtual recorded interview with pre-recorded questions. There was no interviewer, just questions that were shown to be answered within a certain time frame. Then another written timed interview, then phone interview
Interview questions [1]
Question 1
It was scenario based questions asking how you would handle typical difficult customer scenarios or how you would handle a situation in which the company was at fault