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      Customer Success Team Interview

      Feb 1, 2017
      Anonymous interview candidate
      Atlanta, GA
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at RadiusOnline (Atlanta, GA) in Jan 2017

      Interview

      I was e-mailed back shortly after applying for an initial phone screening. After, I was asked to come in the following week to meet the recruiter and the person currently in the same/similar role. I got to the office and sat in a conference room with both individuals, and was asked questions, made small talk, and the two described the role and the office environment to me. I was asked about compensation during this meeting. Before being offered or declined, I rescinded my application and no longer wanted to be considered for the role due to unaligned expectations.

      Interview questions [3]

      Question 1

      What are you passionate about?
      Answer question

      Question 2

      Explain what you do in your current role.
      Answer question

      Question 3

      What's a situation where you had to handle a difficult customer?
      Answer question