Interview process was good, it was a good conversation. It wasn't a typical structured HR interview, much more conversational. The process went off the rail when the manager did NO follow up on the interview, and when I reached out they gave vague answers that didn't tell me whether or not I was a viable candidate, and combined with the fact I needed to follow up with them (vice versa) left a bad impression. Generally I realized that this was a place I didn't want to work with the laissez-faire attitude in the head office. However I find the service in the stores top notch, and I find the products/clothing is also SUPER top notch, so I'll continue to be a client and cheer them on that way.