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      REI

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      Sales Associate Interview

      Feb 7, 2024
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at REI (Chicago, IL) in Jan 2024

      Interview

      I was not provided with any information leading up to the interview with regards to what to expect, whether there would be other applicants participating during my scheduled interview or what sort of questions would be asked. When I logged into the interview, I was surprised to find out that there was another applicant in the meeting. The REI person conducting the interview began the call mentioning that she's not really much of an outdoor person..Additionally, she clearly did not want to be there as she was not friendly and had the personality of a robot. I have 10+ years of business experience selling and dealing with customers, simply looking for some part-time work as the last time I went into my local Chicago REI store to have my skis waxed, the turnaround time was 3+ weeks. The guys working there told me they were desperately in need of additional help. I've never heard anything back and quite frankly am glad because REI has transformed into a corporate entity similar to Wal-Mart or Exxon Mobil that doesn't care about the people they hire. I will not be associating with REI after this experience.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to deliver bad news to a colleague.
      Answer question

      Other Sales Associate interview reviews for REI

      Sales Associate Interview

      May 20, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at REI

      Interview

      Group interviews were friendly and well managed. Staff were kind and understanding. Good and thoughtful interview process. I appreciate the relaxed atmosphere at the store and when speaking with the interviewers.

      Interview questions [1]

      Question 1

      Why do you want to work for REI?
      Answer question

      Sales Associate Interview

      Mar 12, 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at REI

      Interview

      The interview process was simple and over the phone. Then I went in person. She was very nice, but the store manager was a bit off. Ultimately, it just wasn't a good fit.

      Interview questions [1]

      Question 1

      Tell me about a time you overcame a bad customer
      Answer question

      Sales Associate Interview

      Nov 15, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at REI

      Interview

      Submitted resume online then they wanted me to do a really stupid video interview where I answer questions from a prompt and video record myself giving answers. Just schedule a normal interview you idiots.

      Interview questions [1]

      Question 1

      Why do you want to work at Rei
      Answer question
      1

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