I applied online. The process took 2 weeks. I interviewed at REI (Fort Worth, TX) in May 2012
Interview
Very basic and fun group-style interview. Many questions about the ins and outs of selling particular products, including a session where everyone was split up into small groups and were asked to sell a particular product. Just be straight-forward and honest.
Interview questions [1]
Question 1
Why should I buy this (object given, mine was a Black Diamond forearm ring)?
Group interviews were friendly and well managed. Staff were kind and understanding. Good and thoughtful interview process. I appreciate the relaxed atmosphere at the store and when speaking with the interviewers.
The interview process was simple and over the phone. Then I went in person. She was very nice, but the store manager was a bit off. Ultimately, it just wasn't a good fit.
Submitted resume online then they wanted me to do a really stupid video interview where I answer questions from a prompt and video record myself giving answers. Just schedule a normal interview you idiots.