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      Technical Support Engineer Interview

      Nov 11, 2019
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Qualys (Raleigh, NC)

      Interview

      1st step is a Phone interview with the hiring manager . Here you are screened with behavioral questions to get s sense of personality as well as technical basic knowledge. 2nd step is a very technical Onsite team panel interview

      Interview questions [11]

      Question 1

      Common networking ports and protocol
      Answer question

      Question 2

      TCP 3 way Handshake
      Answer question

      Question 3

      OSI Model layers , explanation of layer and devices at eat later
      Answer question

      Question 4

      6 tcp flags
      Answer question

      Question 5

      What is nmap
      Answer question

      Question 6

      What is the CIA triad
      Answer question

      Question 7

      What is the difference of threat , risk , exploit , abd vulnerability
      Answer question

      Question 8

      What is a IDS
      Answer question

      Question 9

      What is a IPS
      Answer question

      Question 10

      What is a firewall
      Answer question

      Question 11

      What is DHCP
      Answer question
      13

      Other Technical Support Engineer interview reviews for Qualys

      Technical Support Engineer Interview

      Aug 14, 2024
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Qualys (Raleigh, NC)

      Interview

      Multistage, Call from hiring manager asking general questions about background, if hybrid is ok, and compensation range. If resume is approved by team move on to zoom interviews with the team you will be working with.

      Interview questions [1]

      Question 1

      Are you available to work hybrid in office 3 days a week?
      Answer question

      Technical Support Engineer Interview

      Aug 19, 2023
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Qualys (Raleigh, NC)

      Interview

      Two round of interview .first is with hiring manager and second one is with technical lead. 30 minutes each. Hiring manager asked customer service related questions and tech person asked

      Interview questions [1]

      Question 1

      communication ports and only ports
      Answer question
      1

      Technical Support Engineer Interview

      Aug 29, 2022
      Anonymous employee
      Pune
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Qualys (Pune) in Jun 2022

      Interview

      Interview with Qualys was very good experience, For Technical Support Engineer Position, I was having 3 rounds of interview, 1st & 2nd Round were Technical Round, 3rd was Managerial round. For 1st & 2nd round they send a list of topics to cover for the interview, most topics covers concepts of Networking, Operating System Windows/Linux, Security Concepts. The topics were all basic concepts of Networking, Security & Operating Systems. Anyone who is already familiar with these topic would not have any problem. 1st Interview was mostly basic questions related to these topics like "What is this topic, Concept?", In case of 2nd interview most of the topics were same as 1st interview but during interview they ask deep questions related to the concepts to test your understanding of the concepts. 3rd round was mostly basic questions related to you, your previous experience, etc. Nothing serious about 3rd round. Overall Interview was not that difficult anyone having background related to Cybersecurity could easily crack the interview.

      Interview questions [1]

      Question 1

      What is DNS, DHCP, ARP, Protocols, OSI,TCP/IP Model, Linux/Windows boot process, Vulnerabilities?
      Answer question
      4