Friendly interview process directed by VP of Engineering himself; overall enjoyable and not too difficult even including the technical parts of the interview. Took time to get to know each other better
I applied online. The process took 5 weeks. I interviewed at PropelPLM in Feb 2022
Interview
I went through a phone screen with the recruiter, a zoom interview with the hiring manager (VP of marketing), a zoom interview with a senior marketing manager, a writing assignment, and a zoom interview with the CMO. Every single person I spoke with was kind, charismatic, and knowledgeable. I was bummed I didn't end up getting the offer, but I think very highly of the company and its employees.
Interview questions [1]
Question 1
Explain your past writing and marketing experience. Where do you want your career to go long term?
I applied through an employee referral. The process took 2 weeks. I interviewed at PropelPLM (Santa Clara, CA) in Jun 2021
Interview
A total of five rounds. Round 1 with their People Ops team as an initial screen to learn more about qualifications and get a sense of interest level. Round 2 with the VP of CS to talk more about relevant experience. Round 3 to speak with a member or two of the current CS team. Round 4 to present a QBR to the VP of CS and the VP of Sales to show your skills. Round 5 with the CEO as a final step.
Interview questions [1]
Question 1
Tell me about a time you were faced with an unhappy customer - why were they upset and how did you handle the situation?
Give me an example of a successful customer relationship and what you think contributed to that relationship to make it so successful?
What strengths do you have with your customer success background?