I was contacted by HR for a phone screening. From there, a second round interview was offered with the Manager and Supervisor. The screening took about 10 minutes and the Interview took around 30 minutes.
Interview questions [1]
Question 1
There were job specific questions along with questions built in to demonstrate my knowledge in the line of work.
I applied online. The process took 3 days. I interviewed at Professional Service Bureau (Brooklyn Center, MN) in Jan 2018
Interview
Filled out an application and sent in my resume on their website. Received a phone call and answered a few questions. Then set up a time for an interview. My interview was conducted by the General Manager, and my direct Supervisor.
Interview questions [1]
Question 1
Tell us about a difficult customer service experience you had, and how you turned it around.