Member Service Representative applicants have rated the interview process at Planet Fitness with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 2 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 10 days.
Common stages of the interview process at Planet Fitness as a Member Service Representative according to 6 Glassdoor interviews include:
One on one interview: 31%
Skills test: 15%
Background check: 15%
Phone interview: 8%
Group panel interview: 8%
Drug test: 8%
Presentation: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Planet Fitness (Pembroke, ON)
Interview
Found they were only going through the process and that they already had someone in mind. They were very polite and involving, but I felt they already had their candidate. They also asked if I was vaccinated. They are not allowed to ask that type of question on a job interview. It is only information allowed between your physician and yourself.
The interview process was very good. Just a couple of questions and I was off. Manager was very kind, polite and friendly during the interview. Did not expect as much from a minimum wage job.
It took almost two weeks to get a call for an interview. I had a phone interview with the general manager. I was asked a few questions before I was schedule for an interview in person.
Interview questions [1]
Question 1
I was asked about my availability and customer service experience.
I received a quick 15-minute phone screening followed by meeting with the area and club managers. This all happened within about 2 weeks. I’d say the process was fairly typical to other similar positions.
Interview questions [1]
Question 1
Why are you interested in Planet Fitness specifically