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      Plan A (Germany)

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      Customer Support Intern Interview

      Feb 12, 2026
      Anonymous employee
      Berlin
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Plan A (Germany) (Berlin) in Mar 2024

      Interview

      First round was a 30min call with HR, enjoyable conversation with a run through of your experiences and general motivation. Then, a second slightly more technical call (45min) was with your potential manager. Third very brief call was with the CCO to briefly get to know each other and talk about your motivation and expectation.

      Interview questions [1]

      Question 1

      What is a good customer support to you (give example scenario/experience)? Name an experience where you demonstrated good communication.
      Answer question