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      Perk

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      Related searches: Perk reviews | Perk jobs | Perk salaries | Perk benefits
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      Customer Care Agent Interview

      Apr 10, 2020
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Care Agent interview reviews for Perk

      Customer Care Agent Interview

      Oct 27, 2021
      Anonymous employee
      Barcelona
      Accepted offer
      Difficult interview

      Application

      I applied online. I interviewed at Perk

      Interview

      The interview process had several phases: 1) zoom call with Talent Acquisition, 2) written test, 3) zoom call with Customer Care Team Lead, and 4) in-person interview with Talent Acquisition + in-person interview with a member of the Leadership Team.

      Interview questions [1]

      Question 1

      They obviously want to make sure that you fit with the position you will applied for, so they will ask you about your previous experience, how you dealt with different situations, why do you like this specific position. It is also very important to be a cultural fit for the company: the way you are as a person and professional needs to match the company values.
      Answer question
      avatar
      Perk response
      6y
      Thank you for the feedback, we're really happy to see that you have a positive experience. Welcome to the team.
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Perk (Barcelona) in Sep 2021

      Interview

      It was with human resource first who asked me about my job experience and how relates to the job now. Had a simple assessment beforehand. Finally had interview with hiring manager and role play

      Interview questions [1]

      Question 1

      Asked about previous job experience
      1 Answer

      Customer Care Agent Interview

      Mar 17, 2025
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Perk (Barcelona) in Aug 2021

      Interview

      1. Send CV 2. Meet with Talent Aquisition agent 3. "Culture" check with someone from the team 4. Meet with team leader 5. Meet again with TA agent for result and salary discussion

      Interview questions [1]

      Question 1

      Usual Qs: "Tell me about your experience in customer service." "Why are you interested in working for our company?" "What are your salary expectations?" "What are your strengths and weaknesses in a customer service role?" "Describe a time you handled a difficult customer situation." "What do you know about our products/services?" "Are you legally able to work in Spain?" "What is your level of spoken and written English and Spanish?"
      Answer question
      avatar
      Perk response
      3mo
      Thank you for sharing your feedback regarding your interview experience with us in Barcelona. It is great to hear that you found the process to be a positive experience. Thank you for the time you invested in interviewing with Perk, and we are pleased to have you join the team!