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      Penn Foster Group

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      Customer Service Specialist Interview

      Sep 21, 2015
      Anonymous interview candidate
      Scranton, PA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Penn Foster Group (Scranton, PA) in Sep 2015

      Interview

      The interviewed began on time.I was escorted to the office by a friendly staffer. It was a casual, but professional atmosphere. I met with two managers of the department in a quiet, comfortable office.The interview questions were business specific. The interviewers were direct with their expectations and were helpful in describing exactly what their organization does. They showed a genuine interest in my work experience. It was a pleasant experience all around and well worth my time.

      Interview questions [1]

      Question 1

      the questions were very position specific. One question was how would I prioritize the handling of customer issues.
      1 Answer
      1