The interview process involved a phone screen with the recruiter and then a series of 30 minute 1:1 interviews on site. I really enjoyed speaking with the recruiter and her excitement about the company was infectious. I appreciated her prepping me for the company vernacular regarding position titles, job functions, etc. I went for the on-site interview and met with the director, a manager, and 3 current client success managers. The questions asked tended to be standard (Why do you want to be here?; Tell me about a time you helped change a customer's negative perception?; How do you hold clients accountable?). I thought the director, manager, and one of the client success managers were very engaging and appreciative of me coming in. The other two client success managers seemed like they were more interested in getting the interview over because they kept looking at the clock to see when the 30 minutes were up. I had three negative experiences during the interview. The first is when an interviewer disclosed that my resume was left on their desk, but seemed like they couldn't bother to go grab it considering their desk was on the same floor as we were interviewing. The second is when the same interviewer told me, "That's a good answer, but not what I was looking for." The third is when I was left at the restroom to find my way out of the building. These are small coachable moments for newer interviewers and hope this feedback is useful.