I interviewed at PGG Wrightson (Christchurch, Canterbury)
Interview
Two interviewers, they offered me water, were friendly, allowed me time to ask them questions. The interview was just under an hour. Their HR team and system was very professional, clear and informative. I was encouraged to reach out if I had any other questions.
The interview process is what you would expect. Be prepared to answer generic interview questions about the role, you can find related interview questions online by searching Customer Service Representative interview questions.
Interview questions [1]
Question 1
How would you resolve conflict or deal with an angry customer on the phone?