I applied online. I interviewed at Olo (New York, NY) in Jan 2020
Interview
This was a lovely interview process. I feel like it was a perfect 2 way avenue of communication. It felt genuine and human. I left with great feelings about the company.
I applied online. The process took 1 week. I interviewed at Olo (New York, NY) in Mar 2022
Interview
Touched base by email, easily scheduled phone call and had an interview over the phone with an HR rep. Took about 30 minutes and was very general. Asked about past difficult situations, overall experience with customer service, and how I'd handle not knowing what to do in a situation.
Interview questions [1]
Question 1
Describe a difficult situation you experienced in the past with a customer and how you resolved it.