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      Numerator

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      Customer Success Manager Interview

      Jun 21, 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Numerator

      Interview

      I applied for the position in 2021. I immediately received an email from HR with the link for CCAT. I did not pass it. I thought that I would not want to join a company that judges job competency by CCAT.

      Interview questions [1]

      Question 1

      CCAT was 15 minutes to answer 50 questions, video recorded.
      Answer question
      1

      Other Customer Success Manager interview reviews for Numerator

      Customer Success Manager Interview

      Sep 6, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Numerator

      Interview

      The interview process was extremely pleasant and communicative with constant follow-ups during each phase. The HR team consistently and let me know what to expect at each stage in a timely manner.

      Interview questions [1]

      Question 1

      Tell me about a time that you had to navigate a roadblock with a client.
      Answer question
      1

      Customer Success Manager Interview

      Mar 2, 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Numerator in Nov 2021

      Interview

      Lengthy multi-step process with a case-study and presentation in the end. This is the type of interview process that everyone complains about on social media. You have to pass an initial screening, then pass a cognitive and personality assessment. I passed that stage and I asked if I could see what my assessment looked like and they said that they do not share their results. Then you have to go through the another interview with the recruiter, then an interview with one manager, then another interview with another manager, then you get a case study, then you do a 6-7 panel presentation/interview. It is a mentally exhausting process and if you get an offer then you feel great, but if you don't get an offer then you feel taken advantage of. I made it all the way to the end and got rejected the next day. Overall the process lasted too long and I agree with all of the folks on social media...you should not have to do this process just to prove your worth, especially when your resume and your interviews should be sufficient. The thing that irritates me the most is how they can narrow down their candidate pool this much and then just discard my profile so easily. I figure that not everyone makes it through the cognitive and personality assessments, then fewer make it through the interviews, and so on. By the end, the candidates who are still standing should be so desirable that their profiles should be kept for future job openings, or at least shared with other departments. I may not be the right person for this open role, but based on the job openings in the company, there should be something that I might be a good fit for. They simply discard you like you are replaceable and that might be a hint of the culture of the company. Their HR recruiting process is broken if they invest this much time into it and fail to produce a sustainable pool of reserve talent for future roles. A good learning experience if you've never done a case study before, but it is not worth it, in my opinion.

      Interview questions [1]

      Question 1

      Basic behavioral questions surrounding your responses to past events.
      Answer question
      6