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      Novogene

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      Technical Support Interview

      Nov 2, 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Novogene

      Interview

      There were two interviews, one with human resources and one with the technical and sales team. The process was quite fast (7-10 days) and they were very accomodating. I felt very comfortable.

      Interview questions [1]

      Question 1

      Standard interview questions about yourself, how you deal with deadlines, stress,...
      Answer question
      1

      Other Technical Support interview reviews for Novogene

      Technical Support Interview

      Sep 23, 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Novogene

      Interview

      It was not easy to schedule this meeting, the scheduling person was clearly not doing their job. Bu then a typical first round interview, a lot of questions about NGS, about potential client interaction. Lasted 35 minutes, overall positive, but I got ghosted after it even though I was told that the decision will be forwarded to my within 3 working days.

      Interview questions [1]

      Question 1

      NGS, typical interview questions, why I wan to leave academia, why I want to work with this technique specifically
      Answer question

      Technical Support Interview

      Jan 16, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Novogene

      Interview

      There is a phone interview with HR followed by an interview with Technical Support Supervisors and then followed another interview with the Region Supervisor. The supervisors let you know if you are hired.

      Interview questions [1]

      Question 1

      Asked about experiences with NGS.
      Answer question