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      Newrez

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      Customer Service Representative (CSR) Interview

      Nov 13, 2024
      Anonymous employee
      Katy, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Newrez (Katy, TX) in Feb 2024

      Interview

      I feel the interview went well. I was confident in my answers, connected with the interviewer, and highlighted my skills and experience relevant to the role.” The interviewer was very easy to talk to and I was notified very fast with an offer.

      Interview questions [2]

      Question 1

      How would you react with a dissatisfied customer?
      Answer question

      Question 2

      How would you react to a coworker doing something wrong?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Newrez

      Account Manager Interview

      Jul 29, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Newrez

      Interview

      The hiring manager took the time to provide a thorough explanation of the role and the responsibilities I would take on as an Account Manager. It wasn’t just a generic description; they shared specific goals, KPIs, and challenges of the position.

      Interview questions [1]

      Question 1

      Experience in processing mortgage applications.
      Answer question

      Customer Service Representative Interview

      Sep 17, 2023
      Anonymous employee
      Greenville, SC
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Newrez (Greenville, SC)

      Interview

      It was a smooth interview, I was hired the same day I really enjoyed working at shell point , you’ll meet an awesome people. And have a great trainer, once you get out f training you’ll have the best trainer by your side the whole time

      Interview questions [1]

      Question 1

      Why would you be a good fit for this job?
      Answer question