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      NewYorkDress.com

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      Customer Service Representative Interview

      Nov 7, 2013
      Anonymous employee
      New York, NY
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at NewYorkDress.com (New York, NY)

      Interview

      I saw an ad on Craigslist and applied. I received a response almost immediately through e-mail. The Customer Service Supervisor asked me to come in two days later. When I got there, I was handed a sheet of paper by the receptionist to fill out basic information about myself and also was given a small task. It involved letting a customer know about the stock availability of a dress in the format of a professional e-mail. I handed that in and waited. There were other applicants present. I was called up to speak with the Customer Service Supervisor and after interviewing with her and the manager at once, I was offered the job on the spot. About 10 to 12 other girls got the offer as well and we went on to train together.

      Interview questions [1]

      Question 1

      The only thing that made me nervous was when they asked me to role play and act as if I was on the phone with a customer to try to sell them a dress. I get nervous for on the spot things like that but it went okay.
      Answer question

      Other Customer Service Representative interview reviews for NewYorkDress.com

      Customer Service Representative Interview

      Aug 17, 2013
      Anonymous employee
      Accepted offer

      Application

      I applied online. I interviewed at NewYorkDress.com

      Interview

      One interview..not too hard, they just wanted to make sure you had some selling exp.

      Interview questions [1]

      Question 1

      Name an experience where you had to deal with a difficult customer.
      Answer question

      Customer Service Representative Interview

      Jul 19, 2013
      Anonymous employee
      Accepted offer

      Application

      I applied online. The process took 4 days. I interviewed at NewYorkDress.com

      Interview

      Very basic questions about customer service, nothing you haven't been asked before.

      Interview questions [1]

      Question 1

      Are you willing to work extra if required?
      1 Answer